Reviews

4.8

21

6 reviews

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6 responses to “Reviews”

  1. G
    Grace says:
    It was good! Great size suite!
    4.0

  2. W
    Wilson says:
    Jacob was amazing. He single handedly made our stay very pleasant. Thank you, Jacob!
    5.0

  3. MT
    Mel Taylor says:
    Exceptionally good customer service. We used Frontier Suites as our portal to the Alaska Interior. It was very convenient as their shuttle was free to both the Airport and Ferry.
    And when I left a couple items at the TSA checkpoint at the airport I needed someone to retrieve them.The owner/manager of Frontier Suites retrieved them, and mailed them back to me! And, so far, is resisting my efforts to compensate them for their assistance.
    5.0

  4. S
    Susan says:
    We spent the night upon arrival in Juneau and the night prior to departure. The shuttle service to the airport was very convenient. The rooms were spacious and clean. The front desk staff was very friendly and accommodating. Nicely outfitted kitchen for longer stays. We would definitely stay again.
    5.0

  5. MW
    Michael Watts says:
    Frontier Inn is without a doubt, the best deal in Juneau. Don’t be scared off by the outward appearance of not being a new modern hotel, it is not. But for the price, it is definitely the best deal in town and the rooms are way above average to other places I have stayed over the years. I love having a kitchen so you can save money on having to eat out. Anyone who has ever been to Juneau knows how expensive it is to eat there. The location is great and the staff was super helpful. My first time there I walked to the hotel because I did not know they had a shuttle. It’s only a few blocks from the airport, but now I make a call, and the shuttle is there in five minutes. The rooms are very quiet and clean. In my last three stays there, I have not been disappointed.
    5.0

  6. DA
    Damian Alvarez says:
    Great hotel with nice Amenities, Miners lounge and shuttle were an amazing help and very convenient for me. Property is clean and quiet. Rooms are very accommodating. Very friendly and helpful staff. I’m out here on a work trip and would highly recommend Frontier suites and hotel for anyone looking for a hotel stay during your travels.
    5.0

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What guests say

A few themes come up again and again in the reviews and testimonials guests leave us.

Spacious, clean rooms

Guests often describe the rooms as large, comfortable and very clean, more like a small apartment than a standard hotel room. “I loved the Frontier Suites. The room was large, comfortable and very clean,” wrote Debbie B. from Calgary.

A real kitchen

The full kitchen, with cookware, table service and a dishwasher, is one of the features reviewers mention most. “Having a full kitchen was SO amazing,” wrote Kendal, who also noted that the kitchens are full size, with dishwashers. Cooking some of your own meals is an easy way to save money in Juneau.

The free shuttle

Reviewers appreciate the complimentary shuttle to the airport and the Alaska Marine Highway ferry terminal, especially for early flights and for trips that start or end with a ferry. One guest called it very convenient, since it was free to both the airport and the ferry.

Friendly, helpful staff

Friendly and accommodating staff come up in many reviews, from help at the front desk to items left behind at the airport being picked up and mailed back to a guest.

The restaurant

Our on-site restaurant gets compliments too. Michelle L. from Seattle, who has stayed with us while passing through Juneau for over 20 years, wrote that it may now be the best restaurant in Juneau.

Good value

Guests say the rooms are well above average for the price, and long-stay guests point out that monthly rates are even better.

Long stays

Guests on longer stays mention the well-equipped kitchens and the monthly rates, which make a few weeks in Juneau easier on the budget.

Close to the airport and the glacier

The hotel is half a mile from Juneau International Airport and about 4 miles from Mendenhall Glacier, which makes it a convenient base for arrivals, departures and day trips.

Questions before you book?

If a review does not answer your question, call the front desk at (907) 790-6600. We are happy to tell you more about the rooms, the shuttle and the area.

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Stayed at Frontier Suites? Use the Add review button to rate your stay and tell future guests what you enjoyed. Your feedback helps us improve and helps other travelers plan their trip to Juneau.

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